How Do You Define Standard Shipping?

GoCPAP.com uses a warehousing model built to deliver quickly to locations across the United States at discounted rates. Standard shipping is our default method, using either the U.S. Postal Service (USPS) or UPS depending on which provider offers the best combination of cost and speed for your specific order. We ship all orders over $99 for free.

When Will My Order Be Shipped?

Orders ship within 24 hours of payment receipt, excluding weekends and holidays. Orders placed over the weekend ship on the next business day. If an item is on backorder, we'll notify you and ship it as soon as it becomes available.

Note that shipping and delivery are two different things: "shipped" means your order has left our warehouse, while delivery still takes additional time in transit — see below for delivery estimates.

Expedited delivery calculations only count business days. Express shipping, including Saturday delivery, is available for an additional charge; contact our customer service team to arrange this option.

How Much Will It Cost to Ship My Order?

Standard shipping is free on all orders over $99 and typically arrives within 5 to 7 business days after your order ships. Upgraded shipping options are available for an additional charge, with cost depending on your destination address and package weight. To see exact rates for your order, start checkout on our site to view published shipping costs before completing your purchase. Some items may ship with or without tracking information via USPS, depending on the item.

Special Delivery Notice for CPAP or BiLevel Equipment

Orders that include a CPAP or BiPAP machine require a signature upon delivery. Please make sure the shipping address you provide will have an adult available to accept the package when it arrives. GoCPAP.com isn't responsible for issues like third-party carrier errors or stolen packages, but we're glad to work with the carrier on your behalf to help resolve a delivery issue if one comes up.

ResMed Special Circumstances

ResMed products can only be sold to individual end users residing in the United States — not to third parties or businesses for resale.

Frequently Asked Questions

How long does standard shipping take?

Orders ship within 24 hours of payment (excluding weekends and holidays), and standard delivery typically takes an additional 5 to 7 business days after that.

Do I qualify for free shipping?

Yes, any order over $99 ships free using our standard shipping method.

Will I need to sign for my delivery?

Yes, if your order includes a CPAP or BiPAP machine, a signature is required upon delivery. Make sure someone will be available at the delivery address to accept the package.

Can I get faster shipping, including weekend delivery?

Yes, express shipping is available for an additional charge and can include Saturday delivery. Contact our customer service team to arrange this option.

What happens if my item is backordered?

We'll notify you if your item is on backorder and ship it as soon as it becomes available.

Can GoCPAP ship ResMed products outside the U.S. or to a business?

No. ResMed products can only be sold to individual end users residing in the United States, not to third parties or businesses.

What if my package is lost or stolen after delivery?

GoCPAP isn't responsible for third-party carrier errors or stolen packages, but we're glad to work with the shipping carrier to help resolve the issue if this happens to you.